We offer a 30-day Money-Back Guarantee for new customers, unless otherwise specified during signup. This guarantee allows you to try our Services risk-free. If you are not satisfied with our Services, you may request a full refund within 30 days of your initial purchase.

To be eligible for a refund under the Money-Back Guarantee:

1. Your account must be in good standing and not in violation of our Terms and Conditions.
2. The refund request must be submitted within 30 days from the date of your initial purchase.
3. This guarantee applies only to your first purchase of a domain and does not apply to renewals, upgrades, or additional services.

Certain services and fees are non-refundable, including but not limited to:

1. Domain Registrations and Transfers: Fees for domain registration, renewals, or transfers are non-refundable once processed.
2. Setup Fees: Any one-time setup fees are non-refundable.
3. Add-On Services: Fees for additional services (e.g., SSL certificates, dedicated IPs, premium support) are non-refundable.
4. Promotional Offers: Services purchased using promotional codes or discounts may have specific refund terms, which will be communicated at the time of purchase.

To request a refund:

1. Contact our support team via email at admin@lealstrong.com or through your account dashboard within the eligible refund period.
2. Provide your account details and a brief reason for your refund request.
3. Our team will review your request and, if approved, process the refund to your original payment method within 30 business days.

Please note:

• Refunds may take additional time to appear in your account, depending on your payment provider.
• We reserve the right to deny a refund if we determine that the Services were used in violation of our Terms and Conditions (e.g., excessive resource usage, prohibited activities).

If you cancel your account after the 30-day Money-Back Guarantee period, you will not be eligible for a refund for any unused portion of your subscription. Your account will remain active until the end of the billing cycle for which you have already paid, after which it will be terminated.